Everything you need to know about the product and billing.
In order to access this website and place an online order, you must be at least 21 years or older. By accessing this website and confirming that you are 21 years or older on the Age Verification Popup Prompt shown on our website, you are confirming in writing that you are over the age of 21 and are of legal age to access this website and purchase/use the products sold on this website.
The following section provides general information regarding Order Processing and Shipping procedures:
Orders placed during the business week (Monday to Friday) before 2:30pm PST will be processed for shipment the same day or, due to unforeseen circumstances, by the following business day. Orders placed after 2:30pm PST, or between Saturday and Sunday, will be processed within the next 1-2 business days.
Once your order has successfully been processed and handed off to the shipping carrier, you will receive an email confirmation with the shipping carrier delivering your order and your tracking number.
We work with a network of multiple shipping carriers to deliver our shipments, including USPS, UPS, and Fedex.
We offer Standard and Expedited shipping methods for most shipping addresses.
Depending on your shipping address, Standard Shipping can take between 2 to 7 business days to arrive, while Expedited Shipping can take between 2 to 4 business days to arrive.
Please note that, once your order has been handed off to the shipping carrier, we no longer have any control of your shipment and cannot be held responsible for any delays or issues due to unforeseen circumstances during the shipping process.
For this reason, we strongly advise purchasing shipping protection via Route at checkout on every order.
At Icey Meds Dispensary, we understand how important it is for your orders to arrive safely and on time. That’s why we offer Route Shipping Protection—a seamless solution to ensure your purchases are protected from loss, theft, or damage during transit. With Route, you can shop with confidence knowing that your order is covered from the moment it leaves our warehouse to the moment it reaches your doorstep.
Choose Route Shipping Protection at checkout and safeguard your orders for a worry-free shopping experience at Icey Meds Dispensary.
As part of the rigorous 5-Point Quality Criteria Standard we maintain, we require every product available on Icey Meds Dispensary to be lab-tested for potency and purity at least once every month by a complaint, third-party testing facility.
At Icey Meds Dispensary, we understand the importance of maintaining discretion and protecting our customers privacy. We ship all orders using discreet packaging and shipping methods to ensure your orders arrive at your door quickly and safely.
While we follow best practices and maintain the utmost discretion when shipping online orders, as with shipping any other types of products, there is always a possibility of orders getting lost, damaged, or stolen during the shipping process.
In order to ensure your shipments are 100% protected, we strongly recommend protecting all your Ganja.Deals online purchases with Route Shipping Protection.
We do not require Route Shipping Protection when placing an order; however, we strongly recommend protecting all orders with Route in order to avoid any loss due to damaged, loss, or stolen shipments.
If your order hasn’t arrived by the expected delivery date, you can check the website to see the current status of your order here.
Please note: The expected shipping times for orders outside of the USA and ROI, do not take into account possible delays if your parcel is held up in customs. We would ask you to allow 15 days from order to receive your item(s), prior to further investigation.
If you’ve ordered during one of our sales it gets pretty busy, so your delivery might take a little longer to get to you.
At Icey Meds Dispensary, we’re proud to offer our customers the convenience of placing orders with a wide range of secure payment methods.
Currently, we accept the following payment methods:
We are in the process of setting up Debit/Credit Card Payments and Zelle Payments.
Important Notice: Orders paid via P2P Instant Money Transfers must be successfully confirmed and approved before we begin processing your order. We aim to process Instant Money Transfer approvals within 1-hour.
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